Where to stay / Accessibility
Accessible hotel stays in NYC
Use this checklist to confirm accessible room features, step-free hotel entrances, elevator availability, and routes around NYC.
Confirm the room itself
Ask the hotel to confirm the specific room and features you need in writing. Request details about the bathroom, roll-in shower or tub, bed height, room clearances, or visual alerts as relevant to your stay.
Check the route from the door
- Ask which entrance is step-free and whether it is available at your arrival time.
- Check how you’ll reach the lobby, your room, and any breakfast or laundry facilities you plan to use.
- If you’re taking the subway, check accessible stations and elevator status for both ends of the trip.
- If you’re traveling to a hospital, confirm the appointment entrance and an accessible pickup or drop-off point.
MTA accessibility MTA elevator status NYC transportation accessibility
Compare a place to stay
Choose the route first, then compare rooms near it. For a medical stay, check the care network’s travel and lodging resources as well.