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Technology: Usernames and Passwords Hacked

The following is a disturbing email received today from CafePress is the company that many used to create one-off printed garments like t-shirts etc… for events and other occasions. Sadly, this once again demonstrates that there are people, small time people, without the advanced understanding of the very technology they use to transact business online and where they put consumers at risk. Every breach is a problem for consumers at large. The following email doesn’t do anything for me other then to tell me they can take your business but not responsibly.

EMAIL FROM CAFEPRESS.COM devolving a hack back in February TODAY!

Dear Valued Customer,

We are writing to notify you of a data security incident involving your personal information. This email explains what happened and provides information about what you can do in response. We are taking this matter very seriously and sincerely regret any concern it may cause you.

What Happened

CafePress recently discovered that an unidentified third party obtained customer information, without authorization, that was contained in a CafePress database. Based on our investigation to date, this may have occurred on or about February 19, 2019.

What Information Was Involved

The information may have included your name, email address, the password to your customer CafePress account, and other information.

What We Are Doing

We have been diligently investigating this incident with the assistance of outside experts. We also have contacted and are cooperating with federal law enforcement authorities. In addition, we have taken various steps to further enhance the security of our systems and your information, and the affected database has been moved to a different environment.

What You Can Do

As described in the “Additional Resources” section below, we recommend you remain vigilant and take steps to protect against identity theft or fraud, including monitoring your accounts and free credit reports for signs of suspicious activity.

We also recommend that you visit the CafePress website at and log in to any online account you may have, which should prompt you to change your account password, if you have not done so recently. In general, you should always ensure that you are not using the same password across multiple accounts, and that you are using strong passwords that are not easy to guess.

For More Information

If you have any questions or concerns for CafePress, please contact: 1-844-386-9557 Monday-Friday from 9:00 a.m. to 9:00 p.m. ET or Saturday-Sunday from 11:00 a.m. to 8:00 p.m. ET.

We are fully committed to protecting your information, and we deeply regret that this incident occurred.



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